Doro 820 User Manual

design on speaking terms  
Manual  
doro 820/830R  
English  
Index  
Installation  
4
Expanded System  
18  
Unpacking  
4
4
4
4
5
6
6
6
7
General Information  
Multiple Base Units  
Multiple Handsets  
Base Unit Placement  
Intercom Function  
Transferring Calls Between  
Handsets  
18  
18  
19  
19  
19  
Interchangeable covers  
Wall mounting  
Belt Clips  
Connection  
Battery  
Battery Charge Indicator  
Range  
The Display  
19  
The Answering Machine  
(830R only)  
20  
20  
Operation  
8
Switching the Answering  
Machine On / Off…..  
Outgoing Message (OGM) 20  
Using the Answering  
Machine  
Personal Message - MEMO22  
Call Screening  
Day / Time Stamp  
Number of Rings  
Remote Code  
Making a Call  
Receiving a Call  
Redial Button  
Volume Control  
Timer  
Optional Network Services 9  
Handset Paging  
Hands Free Function  
8
8
8
8
8
21  
22  
22  
23  
23  
9
9
Recording Quality / Time.... 24  
Voice Control ...................... 24  
Announcement only (ANN) 24  
Phone Book  
Caller Identification  
Settings  
10  
12  
Out of Memory  
25  
Remote Activation of the  
Answering Machine  
25  
13  
13  
Remote Control  
Other  
26  
27  
The Handset ringer  
Register a New Handset or  
Base Unit  
De-register a Handset  
De-register all Other  
Handsets  
Type of Caller ID (CID)  
Tone / Pulse Dialling.............15  
Line Adaptation  
Recall Button Timing  
PBX Function  
14  
14  
Troubleshooting  
UK  
Guarantee  
27  
28  
28  
14  
15  
Australia and New Zealand 29  
Guarantee 29  
REN (RN for New Zealand) 30  
15  
16  
16  
Handset Volume Control  
(830R only)  
17  
3
English  
Installation  
Unpacking  
The package should include the following items:  
- Handset  
- Base unit  
- Mains adapter  
- Line cord  
- 2 interchangeable covers for the handset and base unit. - Battery  
- Guarantee card (AU & NZ only)  
- User Manual  
Models 820+1/830R+1 are also supplied with an extra handset including battery,  
charger and electrical mains adapter.  
IMPORTANT!  
Only use with the supplied power adapter/s.  
Interchangeable covers (supplied)  
You can personalise the colour of both the handset and base unit.  
The base unit cover is removed by pressing a long thin object into the round hole on  
the underside of the base unit. The handset cover can be removed as showed in the  
pictures below. Remove carefully to avoid damaging the locating tabs. Please ensure  
no button is jammed when refitting.  
Wall mount  
The base unit can be wall mounted by fitting the enclosed wall bracket to the  
underside of the base unit. A click will be heard as it locks into place.  
The wall bracket can be removed by pressing the lock tab located on the underside  
of the base.  
Belt Clips  
A belt clip is permanently fitted on the back of the handset allowing the handset to be  
attached to a belt, waistband or similar.  
4
English  
Installation  
Connection  
1. Connect the mains adapter to the
Y
socket of the base unit and to an electrical  
wall socket.  
2. Carefully remove the battery cover from the back of the handset following the  
diagrams below. Insert the battery plug and fit the battery into the handset.  
Replace the battery cover ensuring the lock tab is inserted correctly.  
A)  
B)  
C)  
é
é
3. Place the handset in the base unit, with the keypad facing outwards. Once the  
handset is correctly placed in the base unit, a beep will be heard and the battery  
charge indicator in the display will begin to flash.  
4. Charge the handset battery without interruption for 24 hours initially (thereafter a  
fully discharged handset battery will take up to 14 hours to recharge).  
5. ONCE CHARGED, connect the telephone line cord to the socket marked T  
the base unit and then to a telephone network wall socket.  
6. A click will be heard when the modular plug is correctly connected.  
7. To setup the answering machine (830R) please refer to pages 20-26.  
Only for models with an extra handset (830R+1/820+1):  
8. Connect the mains adapter to the  
socket of the charger pod and to an  
Y
electrical wall socket.  
9. Carefully remove the battery cover from the back of the handset following the  
diagrams above. Insert the battery plug and fit the battery into the handset.  
Replace the battery cover ensuring the lock tab is inserted correctly.  
10.Place the handset in the charger pod with the keypad facing out and charge  
the handset battery without interruption for 24 hours initially (thereafter a fully  
discharged handset battery will take up to 14 hours to recharge).  
11.ONCE CHARGED, if the range symbol in the display continually flashes please  
refer to page 14, Register a New Handset or Base Unit  
IMPORTANT!  
Under power failure conditions, this telephone will not operate. Please ensure that a separate telephone,  
not dependent on local power, is available for emergency use. The earpiece of the handset may attract  
small ferromagnetic objects such as staples and pins, care should be taken when placing the handset  
near these items. Do not place the base unit in areas of high humidity or where it will be exposed to  
direct sunlight or other major heat sources. Only use with the supplied power adapter.  
5
English  
Installation  
Battery  
The telephone is supplied with an environmentally friendly nickel metal hydride  
(NiMH) battery - 2.4V 400mAh. As with all batteries performance may degrade over  
time, should you notice that the standby time has reduced considerably or there are  
signs of leakage, the battery should be replaced.  
A fully charged battery will last for approx 140 hours in standby or approx 8 hours call  
time. The stated times apply under normal room temperatures and when using a fully  
charged battery.  
Completely discharged battery will take about 14 hours to fully recharge (24 hours  
from new).  
Please note that the battery charge indicator in the display flashes while charging.  
The flashing will stop when the battery is fully charged.  
The base unit has an automatic charging mechanism that prevents the battery from  
being overcharged or damaged due to prolonged charging.  
Please note!  
To ensure and maintain good charging of the handset battery/s we recommend that the base and handset  
charge contacts are cleaned regularly, ie monthly, with a pencil eraser and/or a soft dry cloth.  
When the telephone is installed for the first time, the battery must be charged for 24 hours before using  
the telephone. Use a DORO original battery only. The guarantee does not cover any damage caused  
by an incorrect battery. The handset is charged with the keypad facing outwards. Please dispose of any  
battery in a responsible and environmentally friendly manner.  
Battery Charge Indicator  
The symbol in the display indicates when its is time to recharge the battery. The  
symbol has two segments which disappear as the battery charge decreases. When the  
battery is running low, the symbol will appear in the display and a warning tone will  
be heard. If the handset is not recharged at this time, the phone will cease to function  
until it is recharged.  
Range  
The range of the telephone varies depending on different factors in the surrounding  
enviroment. The radio waves transmitting the call may be hindered by obstructions,  
reducing the range.  
Specified ranges require unobstructed transmission between the handset and the  
base unit. In such ideal conditions, the telephone range can be up to 300 metres. In  
a densely populated area, house, apartment, etc. the range of the telephone will be  
reduced. Try to get the best range by relocating the base unit. The ideal location for the  
base unit is a high and unobstructed place  
6
English  
Installation  
Out of range warning  
If during a call the handset is carried too far from the base unit, the sound quality  
deteriorates. Unless the handset is moved closer to the base unit within a few seconds,  
the call will be lost.  
IMPORTANT!  
To reduce the risk of possible interference please do not locate the base unit near any electrical  
equipment e.g. TV’s, computers, fridges, telecom equipment etc or close to radiators, metal pipes or  
window frames. Also ensure the base unit is not exposed to direct sunlight, excessive heat, damp  
or high humidity locations  
The Display  
Indicator  
%
Function  
Handset Ringer  
p
=
Programme.  
Menu.  
Battery charge indicator.  
Numbers in Caller ID log (CID).  
Phonebook 1.  
b
Indicates that a call is connected. Flashes when the  
phone rings.  
Q
i
Intercom call.  
Phonebook 2.  
Shown within range of the base unit. Flashes  
when out of range.  
830R only:  
a
Upper row: Answering machine settings.  
Lower row: The indicator is lit when the  
answering machine is activated.  
New incoming messages (ICM) on the  
answering machine.  
Handset volume control.  
7
English  
Operation  
Important!  
Please note when programming all references to press = to press once and then immediately release  
the button.  
Making a Call  
1. Enter the required telephone number. Mistakes can be erased using x
.  
2.
Press
Q, the telephone number will now be dialled.  
3.
Press
Q again to terminate the call.  
Receiving a Call  
1. Wait for the handset to ring.  
2.
Press
Q
to answer the call.  
3. Press Q again to terminate the call.  
Please note!  
The telephone’s ringing signal does not follow the line signal, ie it may continue to ring for up to 7  
seconds after answering a call. If the telephone cannot connect to a line, a warning tone will be heard.  
The problem may be due to the batteries running low, the handset being too far from the base unit or all  
of the transmission channels being engaged.  
Redial Button  
The five most recently dialled numbers can easily be redialled using r
:  
1. Press r and scroll to the required telephone number using <</>>  
2. Press Q, the displayed telephone number will now be dialled.  
Volume Control  
820:  
The earpiece volume may be adjusted during a call by pressing  
.
830R: The volume is adjusted by accessing the menu, please refer to page 17.  
The display will show the selected volume: +=low, ++=medium, +++=high, and  
++++=maximum.  
Timer  
Within approximately 5 seconds after the connection of a call, a timer will be shown on  
the display. The timer helps you keep track of how long the call lasts.  
8
English  
Operation  
Optional Network Services  
Access to additional network services (e.g. Call Waiting) can be gained by using the  
R
recall button
 
*
and
# keys. Contact your network operator for more information.  
R
Press the recall button
 
followed by the extension number to transfer calls when  
connected to a PBX (TBR only).  
Handset Paging  
Pressing j on the base unit will activate the paging signal of the handset.  
This function is used to help locate the handset or to page the person carrying the  
handset. The signal will continue until i on the handset is pressed.  
The page can also be cancelled by pressing j on the base again.  
Hands Free Function  
The hands free button s is located on the front of the handset. This allows calls to  
be made without having to hold the handset.  
If you wish, you can switch between handset and hands free during a call.  
1.
Enter the required telephone number.  
2.
Press
Q. When the call has been connected press s
. The hands free feature will  
be activated and the conversation can be heard through the speaker.  
3. Place the handset on a hard flat surface, e.g. a table, shelf or similar, with the  
display facing up.  
4. Speak towards the microphone located on the front edge of the handset, ensuring  
that you are no further than 1 meter (3 feet) away from the handset during the  
call.  
5. If you need to adjust the speaker volume press s repeatedly, the display  
will cycle through +=low, ++=high and off settings. To reactivate hands free  
press s again.  
6. Press Q to terminate the call.  
Please note!  
Please remember that in hands free speaker mode, it is only possible for one person at a time to talk.  
The switch over between speaker and microphone is automatic and dependant on the sound level of the  
incoming call and the microphone respectively.  
It is therefore essential that there are no loud noises in the immediate surroundings of the telephone,  
as this will disrupt the speaker function.  
9
English  
Phone Book  
Using the Phone Book  
There are two Phone Books which will store a total of 20 (10+10) telephone numbers  
(25 digits maximum) and names (10 characters maximum), this allows a stored phone  
number to be dialled using fewer button presses than if dialled manually. The Phone  
Books are arranged alphabetically.  
If you subscribe to a Caller ID service, the telephone number (and for those numbers  
stored in the Phone book) the name of a caller will be shown upon receiving an  
incoming call.  
Letters  
Each number key has been allocated certain letters.  
Button  
Letters/symbols  
[Space character] --1  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0
1
2
3
4
5
6
7
8
9
0
10  
English  
Phone Book  
Storing Telephone Numbers/Names  
1. Do Not press Q Enter the telephone number, including the area code.  
2. Select a Phone book by either pressing b or  
3. Enter a name by pressing the corresponding number button until the required  
letter is displayed, please refer to the table on the previous page. Press x to delete  
or make changes. Once the first letter has been entered wait a second or two and  
repeat this procedure until all you have entered the entire name required.  
0
4. When the entire name has been entered, press  
If you want to enter a Pause in the telephone number, press and hold #
until the  
display shows
--
.  
Dialling from the Phone book  
1. Select a Phone book by pressing the corresponding button b
or  
2. Scroll through the entries using <</>>  
.
3. Press Q, the displayed telephone number will now be dialled.  
Changing Numbers  
1. Select the phonebook into which you wish to save the entry by pressing the  
corresponding button: b or  
0
2. Scroll to the desired memory by pressing <</>>. Press  
3.
Press
x to delete, use the number buttons to enter the new numbers.  
0
4.
Press  
to confirm the settings.  
Erasing a Phone Book Entry  
1. Select the phonebook from which you wish to delete the entry by pressing the  
corresponding button: b
or  
.
2. Scroll to the desired memory by pressing <</>>  
c
3 Press  
0
4.
Press to confirm the settings.  
5.
Press the relevant Phone book button
b
or  
to return to standby mode.  
11  
English  
Caller Identification  
Explanation of Caller ID  
Caller ID allows you to see who is calling before you answer a call, and see who has called in your  
absence. If a name is attached to the telephone number and stored in the phone book, the name  
will be shown while the phone is ringing. The call log will store up to 10 telephone numbers, which  
can easily be retrieved for viewing and dialling. If you are checking incoming calls on the call log,  
only the telephone number will be shown.  
New calls are indicated in standby mode by  
(Optional Network Services Required) has been received  
in the display. When a voicemail message  
will flash. While scrolling through  
the list two short beeps will indicate that you have reached the first or the last call.  
When the log is full, the oldest number will be deleted automatically, as the new call is logged.  
Please note!  
In order for numbers to be shown, the Caller ID service must be provided by your network operator  
and a current subscription in place. Contact your network operator for more information. Some telephone  
networks will transmit a call description (e.g. MOBILE) as a name, the number will not be shown while  
ringing, only when scrolling in the list.  
Retrieving and Dialling CID Numbers.  
1.
Press  
0
2. Scroll to the required telephone number by using <</>>
. Press
 
, the time and date  
the call was logged will now be displayed.  
3.
Press
Q to dial, or press  
to return to the standby mode.  
Messages  
Besides showing telephone numbers, the display may also show a message.  
No information was received, e.g. when receiving an international call,  
******  
voicemail (Optional Network Services required), secret or blocked numbers.  
Removing a Number  
1.
Press  
.
2. Scroll to the required telephone number by using <</>>  
3. Press C  
Transferring Numbers to the Phone Book  
1.
Press  
.
2. Scroll to the required telephone number by using <</>>  
3. Select the phonebook into which you wish to save the entry by pressing the  
corresponding button: b or  
4.
Enter a name by pressing the corresponding number button until the required letter is  
displayed, please refer to the table on page 10. Press x to delete or make changes.  
0
5. When the entire name has been entered, press . The telephone will return to the  
standby mode.  
12  
English  
Settings  
Description of the menu system  
The telephone has a menu system, controlled by the following buttons:  
w
Activates and deactivates the menu system.  
Move one step forward and/or confirm selected option.  
Used to erase/correct.  
0
x
<</>>  
Scroll through the menu alternatives.  
The Handset ringer  
There are three different ringer tunes.  
- One for regular incoming calls,  
- One for incoming calls from numbers stored in Phone book 1  
- One for incoming calls from numbers stored in Phone book 2  
b
The display also shows the attached symbol during ringing and only applies if you  
subscribe to Caller ID services. There is NO ringer in the base unit.  
w
1. Press  
0
2.
Scroll using <</>> until % flashes in the display. Press  
3. Display shows 1/4 and current ringer volume (+=low, ++=medium, +++=high  
and ++++=maximum).  
0
4. Scroll using <</>> to the desired setting. Press  
5. Display shows 2/4 and current ringer tune for regular incoming calls.  
0
6. Scroll using <</>> to the desired setting. Press  
7. Display shows 3/4 and current tune for numbers stored in Phone book 1.  
0
8. Scroll using <</>> to the desired setting. Press  
9. Display shows 4/4 and current tune for numbers stored in Phone book 2.  
0
10.Scroll using <</>> to the desired setting. Press 
to confirm.  
w
11.Press to exit the Menu system.  
Please note!  
If a number stored in the Phonebook is Secret the regular ringer signal will be heard.  
Although the caller may be stored in one of the phone books, the first ringer signal may still be the  
regular signal until the number has been identified.  
The telephone’s ringing signal does not follow the line signal, ie it may continue to ring for up to 7  
seconds after answering a call.  
13  
English  
Settings  
Register a New Handset or Base Unit  
To enable the use of more than one handset a registration has to be performed. Every  
new handset must be registered in order to use a base unit. A maximum number  
of 2 base units can be registered with each handset, and each base unit can handle  
up to 4 handsets.  
Additional base units and handsets can be purchased from your local retailer.  
Please also refer to page 18 for more information on Expanded Systems.  
1. Disconnect the main base unit electrical adapter for a few seconds, and then  
reconnect.  
2. Press w  
0
3. Scroll using <</>> until P starts flashing in the display. Press  
0
4. Enter the PIN code (1111 for this model). Press  
5. The handset will now search for the base unit.  
6. If the registration is successful the handset will return to standby mode in a few  
seconds (max 90 seconds). If registration is unsuccessful repeat this procedure.  
De-register this Handset  
Your own handset can easily be de-registered from a base.  
This means that a selected handset identity number can be erased from the list of  
registered handsets.  
1. Press w  
2
.
Press the keypad digits 9 4  
.
3. Enter the PIN code (1111 for this model).  
0
4. Press  
De-register All other Handsets  
All other handsets except the one on which you perform the operation below, can  
easily be de-registered from a base.  
1.
Press
w
.  
2. Press the keypad digits 9 5  
3 Enter the PIN code (1111 for this model).  
0
4.
Press  
14  
English  
Settings  
Type of Caller ID (CID)  
Dependant on your network sytem requirements the Caller ID settings may need to be  
adjusted. If the telephone has been purchased in Australia this setting will be displayed  
as 1/4.  
1.
Press
w
.  
0
2. Scroll using <</>> until w flashes in the display. Press  
0
3. Press repeatedly until the display shows 1/5 - UK (1/4 - Australia).  
4.
Scroll using <</>> to the desired setting:  
1=BT for UK/Normal for Australia  
2=CCA for UK/Polarity reversal for Australia.  
0
5. Press to confirm setting and move to the next programming sequence, alternatively.  
6. Press w to exit the Menu system.  
Tone/Pulse Dialling (UK only)  
Select dialling type (tone or pulse). The default setting is tone dialling, dependant on  
your network system requirements this may not require changing.  
This setting only applies to models purchased in the UK.  
1.
Press w  
0
2. Scroll using <</>>
until
w flashes in the display. Press  
0
3. Press repeatedly until the display shows 2/5.  
0
4. Scroll using <</>> to the desired setting (TONE/PULSE). Press 
to confirm  
setting and move to the next programming sequence, alternatively.  
5. Press w to exit the Menu system.  
Line Adaptation  
On some telephone networks and PBX systems, it may be necessary to adjust the  
microphone level.  
If the telephone has been purchased in Australia this setting will be displayed as 2/4.  
1.
Press w  
0
2. Scroll using <</>>
until
w flashes in the display. Press  
0
3. Press repeatedly until the display shows 3/5. - UK (2/4 - Australia).  
4. Scroll using <</>> to the desired setting (A/B=normal, C=medium, D=low).  
0
Press to confirm setting and move to the next programming sequence, alternatively.  
5. Press w to exit the Menu system.  
15  
English  
Settings  
Recall Button Timing  
In some PBX installations, the timing of the Recall button may need to be adjusted.  
For normal domestic use, this setting should not require changing.  
If the telephone has been purchased in Australia this setting will be displayed as 3/4.  
1.
Press
w
.  
0
2. Scroll using <</>>
until
w flashes in the display. Press  
0
3. Press repeatedly until the display shows 4/5. - UK (3/4 - Australia).  
4 Scroll using <</>> to the desired setting:  
= 100ms  
=
270ms (UK) - 600ms (AU/NZ)  
0
5. Press to confirm setting and move to the next programming sequence,  
alternatively.  
6.
Press
w to exit the Menu system.  
PBX Function  
This telephone has a PBX function that will automatically insert a pause between the  
first and second digits of the telephone number before dialling.  
For example:  
When the function is activated (see below), dialling a phone number ie: ”0123456”,  
the phone will dial: “0” followed by a pause, and then the remaining part of the  
number: “123456”.  
If the telephone has been purchased in Australia this setting will be displayed as 4/4.  
1.
Press w  
0
2. Scroll using <</>>
until
w flashes in the display. Press  
0
3. Press repeatedly until the display shows 5/5. - UK (4/4 - Australia).  
0
4. Scroll using <</>> to the desired setting (YES=on, NO=off). Press  
to  
confirm.  
5. Press w to exit the Menu system.  
16  
English  
Settings  
Handset Volume Control (830R only)  
1.
Press
w
.  
0
2. Scroll using <</>> until  
flashes in the display. Press  
3. Scroll using <</>> to the desired setting (+=low, ++=medium, +++=high,  
0
and ++++=maximum). Press to confirm.  
4.
Press w to exit the Menu system.  
17  
English  
Expanded System  
General Information  
DECT (Digital Enhanced Cordless Telephone) technology offers superior perfor-  
mance, clarity and security using its completely digital method of transmission.  
You can:  
- Use (register) up to 4 handsets with the same base unit.  
- Use (register) up to 2 base units with the same handset.  
- Make internal calls (intercom) and transfer calls between handsets using the same  
base unit.  
Additional base units and handsets can be purchased from your local retailer.  
This model is GAP (Generic Access Profile) compatible, which means that the  
handset and the base unit can both be used with most GAP compatible units  
irrespective of manufacturer.  
Multiple Base Units  
By connecting several base units to the system, the useful range for the handset can  
be expanded.. Registering multiple base units with the handset will cause the handset  
to automatically connect to another base if and when it loses contact with the current  
base unit Another practical application could be to have one base station at home and  
one at work. Then the same handset can be used in both places.  
The handset remains in contact with its base unit until it goes out of range. When this  
happens, the handset will begin to search for another base from its list of registered  
base units. It is essential that the range of the base units overlap, in order to achieve  
uninterrupted coverage. The transfer from one base unit to another will then be  
automatic, however, this will not occur while a call is in progress. If not, there may  
be reduced communication in certain areas where the handsets have no signal from  
the base units.  
More about placement of the base units on the next page.  
IMPORTANT!  
Automatic switching between base units (handset handover) will not occur while a call is in progress.  
18  
English  
Expanded System  
Multiple Handsets  
The combination of multiple base units and multiple handsets provides for many  
useful applications. So long as all handsets are programmed to the same base unit.  
-
-
-
Any handset can answer incoming calls, and make outgoing calls.  
External calls can be transferred between handsets.  
Internal handset to handset communication (intercom).  
Base Units Placement  
If you wish to use several handsets with one base unit, you should make sure that  
the base unit is placed “in the middle”, to evenly divide the base unit range among  
the handsets.  
If you wish to use several base units to achieve an extended coverage within a specific  
area, eg a large home or office, a storage area, etc, then it is important that the range  
of the base stations overlap. If not there may be a reduced communication in certain  
areas where a handset has no signal from the base units.  
Intercom Function  
When using several handsets with the same base unit, calls can be made internally  
between the handsets, this is referred to as an internal call. Internal calls can only be  
made between handsets operating on the same base unit.  
i
1. On the handset press  
2. All other handsets will now ring.  
3. Answer the call by pressing Q on one of the other handsets.  
If an external call is received while an intercom call is in progress, a tone will be  
heard.
Y
ou will then have to terminate the intercom call to answer.  
Transferring Calls Between Handsets  
An external call can be transferred from one handset to another (so long as both  
handsets are operating on the same base unit).  
1.
While an external call is connected on line.  
2. Make an internal call according to the description above. A tune will be played  
to the incoming caller.  
3. Answer the call by pressing Q on one of the other handsets, when the call has  
been answered press Q on your handset.  
0
If you decide not to transfer the call, press on your handset to return to the  
external caller.  
19  
English  
The Answering Machine (830R)  
About the Answering Machine  
The answering machine has to be turned on in order to receive messages. On incoming  
calls the telephone will be answered after the selected number of rings (please refer  
to page 23).  
When the answering machine answers an incoming call, the caller will hear your  
outgoing message (OGM) followed by a short beep, at which point they can leave an  
incoming message (ICM) of up to 2 minutes in length. Should the caller exceed this  
limit, the call will be disconnected.  
The answering machine can record between 5 and 7 minutes of incoming messages  
(ICM’s) depending on the selected sound quality (high or standard). Please refer to  
page 24.  
Switching the Answering Machine On/Off  
1.
Press  
and the number of new ICM’s will be announced. All answering machine  
features can only be accessed while the indicator light in the top right hand corner  
of the display is illuminated.  
2. To switch the answering machine on, press keypad digit 7
.
a
will be on in  
the display.  
3. To switch the answering machine off, press keypad digit 9
.
a
will be off in  
the display.  
Outgoing Message (OGM)  
The OGM is your announcement to the caller and may be up to 2 minute in length. If  
you choose not to record your own OGM, the caller will hear a prerecorded OGM. Use  
your OGM to advise the caller to begin talking after a beep is heard. For example:  
“Hello, we are unable to take your call right now, please leave a message after the beep,  
and we’ll return your call as soon as possible. Thank you for calling.”  
Recording your OGM  
1.
Press  
.
2. The total number of (new) recorded ICM’s will now be announced.  
3. Press 8 to stop playback.  
4. Press 4 5  
5. Record your OGM.  
6.
Press
8 to stop recording.  
7. Your OGM will be repeated after a few seconds. Repeat the same procedure if  
you wish to change the OGM. Any old OGM will automatically be erased when  
a new one is recorded.  
20  
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The Answering Machine (830R)  
Checking your OGM  
1.
Press  
.
2. The total number of (new) recorded ICM’s will now be announced.  
3. Press 8 to stop playback.  
4. Press 5  
5. Your current OGM will now be replayed.  
6. At any point you can press 8 to stop playback.  
Using the Answering Machine  
When new ICM’s are recorded the new message indicator light (page 2, item 11) and  
in the display will flash. Playback will always be new ICM’s only, the answering  
machine will then return to standby mode. Press 2 to playback all messages, starting  
with the oldest ICM.  
1.
Press  
.
2. The total number of (new) recorded ICM’s will now be announced. Before each  
ICM the day and time the message was received will be announced, and a short  
beep will be heard between each message.  
3. Listen to your ICM’s, or press 8 to stop playback.  
4. Select an operational command from the table below by pressing the  
corresponding button.  
5. All messages will be saved (unless erased during playback) and new messages will  
be recorded after any old messages.  
Command  
1
Function  
Repeat/skip to previous message  
2
Playback of messages  
3
Skip to next message  
42  
45  
Record a MEMO, (to stop recording press 8)  
Record new outgoing message, (to stop recording  
press 8  
)
6
Erase individual messages during playback  
Erase all messages after playback  
Switching On the answering machine (the display will  
a
6 (press & hold)  
7
show  
Stop  
)
8
9
Switching Off the answering machine (the display will  
a
no longer show  
)
21  
English  
The Answering Machine (830R)  
Personal Message - MEMO  
MEMO – is a personal message recorded directly onto the answering machine without  
dialling. This means that the machine may be used as an electronic notebook, where  
messages, reminders or other notes to family members or colleagues can be recorded.  
Each MEMO can be recorded for up to 2 minutes.  
1. Press  
2. The total number of (new) recorded ICM’s will now be announced.  
3.
Press
8 to stop playback.  
4.
Press
4 2 and record your MEMO message.  
5. Press 8 to stop recording.  
Call Screening  
Incoming messages (ICM’s) can be heard (screened) on the handset loudspeaker as they  
are received. Press s while the ICM is being recorded. You can also press Q to  
speak directly to the caller.  
If you are answering the call from another telephone, press # # to terminate recording.  
Day/Time Stamp  
The answering machine has a voice function that announces the day and time when  
each message (ICM) was recorded.  
1. Press w  
0
2. Scroll using <</>> until a flashes in the display. Press  
3. The display will show 1/5. Scroll using <</>> until the correct day of the week is  
0
displayed (1=Monday, 2=Tuesday…..7=Sunday). Press  
4. The display will show 2/5. Enter correct time (HR:MIN) using the telephone  
keypad. (24 hour display)  
0
5. Press to confirm setting and move to the next programming sequence,  
alternatively.  
6.
Press
w to exit the Menu system.  
22  
English  
The Answering Machine (830R)  
Number of Rings  
The number of rings before the answering machine answers can be selected between  
2, 3, 4, 5 or TOLL SAVER.  
1.
Press
w
.  
0
2. Scroll using <</>> until a flashes in the display. Press  
0
3. Press repeatedly until the display shows 3/5.  
0
4.
Scroll using <</>> to the required setting (2, 3, 4, 5 or TOLL). Press to  
confirm setting and move to the next programming sequence, alternatively.  
5.
Press
w to exit the Menu system.  
Please note:  
With Toll Saver selected, calls will be answered after five rings until a new ICM message has been  
recorded, any subsequent calls will be answered after three rings. Once these ICM’s have been erased  
this cycle will be repeated. This is useful when remote accessing your unit, if there is no answer  
after four rings no ICM messages have been recorded, you can therefore terminate the call before  
you are charged.  
Remote Code  
A four digit code is required to gain access to the remote functions of the answering  
machine (1111 when supplied). To increase security and simplify usage this code can  
be altered to any four digit number of your choice.  
1. Press w  
0
2. Scroll using <</>> until a flashes in the display. Press  
0
3. Press repeatedly until the display shows 4/5, the current four digit code will  
now be shown in the display.  
0
4. Enter your new four digit code on the handset keypad. Press to confirm setting  
and move to the next programming sequence, alternatively.  
5.
Press
w to exit the Menu system.  
23  
English  
The Answering Machine (830R)  
Recording Quality / Time  
There are two choices of recording quality/time.  
A - high quality recordings (total time 5 minutes maximum).  
B - standard quality recordings (total time 7 minutes maximum).  
1.
Press
w
.  
0
2. Scroll using <</>> until a flashes in the display. Press  
0
3. Press repeatedly until the display 5/5.  
0
4.
Scroll using <</>> to the required setting (A/B). Press to confirm.  
5.
Press
w to exit the Menu system.  
Voice Control  
The answering machine will record an ICM so long as the caller keeps speaking  
(max. 2 minutes). If the caller stops speaking for more than 7 seconds the answering  
machine will disconnect the call.  
Announcement Only (ANN)  
ANN is your announcement message to a caller in which contact information can be  
supplied but no incoming message (ICM) will be recorded.  
An example ANN message:  
“Sorry I cannot take your call at this time, if urgent try contacting me on 0746 …….  
Please do not leave a message as this will not be recorded. Thanks for calling.”  
To select ANN  
1.
Press
w
.  
2. Press 9 8  
3. The display will show 1/1. Scroll using <</>> to the required setting.  
--) (-- = play OGM and record ICM, --) = ANN only.  
+
0
4.
Press  
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English  
The Answering Machine (830R)  
Out of Memory  
The answering machines maximum recording capacity will be either 5 or 7 minutes  
(depending on the selected sound quality). This time is shared between the OGM,  
MEMO and ICM messages.  
If the memory is full, no new ICM messages will be accepted until the existing  
messages have been played and erased.  
a
When the memory is full the  
symbol in the display will flash, the answering  
machine will respond after approximately 9 rings to allow remote playback and  
deletion of messages.  
Remote Activation of the Answering Machine  
The answering machine can be remotely turned on, so long as the electrical supply  
is connected and live.  
1. Dial the telephone number to which the answering machine is connected. After  
approximately 9 rings the machine will answer and a tone will be heard.  
2. Enter your four digit remote code (1111 when supplied).  
3. Press 7. The answering machine is now switched ON.  
4. Replace the handset.  
25  
English  
The Answering Machine (830R)  
Remote Control  
This machine can be remotely accessed using an ordinary tone dialling telephone.  
Dial the telephone number to which the answering machine is connected, after the  
OGM has been played enter your Four digit remote code.  
Once the code is accepted several remote options are available.  
Remote Control  
1. Dial the telephone number to which the answering machine is connected.  
2.
Press * after the OGM is played.  
3. Enter your four digit remote code (1111 when supplied).  
4. The number of new ICM’s will be announced, and then playback will begin, (to  
stop playback press 8).  
5. Select an option from the list below.  
6 Once you have finished accessing the machine replace the handset.  
Command  
1
Function  
Repeat/skip to previous message  
2
Playback of messages  
3
Skip to next message  
42  
45  
Record a MEMO, (to stop recording press 8)  
Record new outgoing message, (to stop recording  
press 8)  
6
7
Erase individual messages during playback  
Switching On the answering machine (the display  
will show a)  
8
9
Stop  
Switching Off the answering machine (the display  
will no longer show a)  
Please note!  
If the machine doesn’t respond correctly to the remote control commands, try pressing the telephone  
buttons for a longer or shorter time. In normal cases, the answering machine should react to tones  
approximately 0.5 – 1 seconds in length, but longer tones may be necessary on certain telephone  
networks.  
If you do not enter any remote control command, the answering machine will disconnect after a  
few seconds.  
26  
English  
Other  
Troubleshooting  
Check that the telephone cord is undamaged and properly plugged in.  
Disconnect any additional equipment that may be connected. If the problem is resolved,  
the fault is with the other equipment.  
Test the equipment on a known working line. If the product works then the fault is with  
the line. Please inform your local telephone company.  
No Number Shown in Display when Ringing  
-
In order for this feature to function, you must subscribe to the Caller  
Identification service from your network provider.  
If  
was sent about the calling number, or that the caller has a secret telephone number.  
-
****** is shown in the display, it either means that no information  
It may also be a voicemail message.  
-
-
If MOBILE is displayed, the network operator has sent this call description as a  
name, the telephone number will only be visible when scrolling through the call list,  
0
press when name is shown.  
It may not be possible to receive CID information if the phone operates in a PBX system.  
Warning Tone During a Call  
The battery may be running low (recharge the hand unit).  
-
Telephone Does Not Work  
-
-
-
Check that charge contacts in handset and base unit are clean.  
Check the adapter, is it correctly connected to the base unit and to the mains power?  
Check that the telephone cord has been correctly connected to the base unit and  
to the line socket, by disconnecting and reconnecting both ends.  
Check the charge status of the handset batteries.  
Try connecting another telephone, known to be in working order, to the line  
socket. If that phone works then it is likely that this equipment is faulty.  
-
-
The Answering Machine Is Not Answering  
-
-
-
Check that the unit is switched on  
Check that the telephone cable and the mains adapter are correctly connected.  
Check that the answering machine is not full.  
The Answering Machine Does Not Respond to Remote Control  
-
Check that the telephone you are using to remotely control the answering  
machine is a tone dialling telephone.  
Some telephones only output a short tone beep when buttons are pressed, and  
this may not be enough to activate remote control. Please use a separate tone  
transmitter in these cases.  
-
Also try holding the buttons down longer, approximately 1 second per digit.  
27  
English  
Other  
I can’t hear the outgoing message very well  
Record a new outgoing message.  
Speak closer to the microphone when recording.  
The line is disconnected when someone leaves a message:  
An incoming message may be up to 120 seconds in length. After this time, the  
call will be disconnected.  
If the caller pauses approximately 7 seconds or more, the call may be terminated,  
since the voice control function believes that the caller has hung up.  
If the telephone still does not work, contact the place of purchase. Don’t forget  
the receipt or copy of the invoice.  
If the function Announcement only is activated the caller cannot leave a message.  
UK  
If you cannot resolve the fault using the faultfinder section, technical support is avail-  
able on the Premium Rate Number: 0906 302 0114  
Calls cost 50 pence per minute (prices correct at the time of going to press), and is  
operational between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alterna-  
tively, E-mail on: [email protected]  
You can contact us in writing: Consumer Support Group, Doro UK Ltd., 22  
Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding  
any Spares or Technical query), or  
Telephoning (Spares only): 01527 584377  
Specific Absorption Rate (SAR)  
This telephone complies with applicable international safety requirements for  
exposure to radio waves.  
The SAR-value of this product is not greater than 0.042 W/kg (measured over 10g of  
tissue). The maximum limit according to WHO is 2W/kg (10g of tissue).  
Guarantee  
This product is guaranteed for a period of 12 months from the date of purchase.  
Proof of purchase is required for any service or support required during the guar-  
antee period. This guarantee shall not apply to a fault caused by an accident or any  
similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably  
maintained or any other circumstances on the purchaser’s part. Furthermore, this  
guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluc-  
tuations. This guarantee does not in any way affect your statutory rights. (As a matter  
of precaution, we recommend disconnecting the telephone during a thunderstorm.)  
28  
English  
Other  
Australia and New Zealand  
Products permitted for connection to the telephone network are marked with  
Australia and  
in  
in New Zealand. These marks indicate the products comply  
with the regulations and can be used without concern in the country of purchase.  
If you believe this product is malfunctioning, please refer to the relevant section and/  
or consult the troubleshooting guide in this manual to ensure that you have followed  
the instructions carefully. As an alternative you can visit our web site for FAQ’s or  
send an e-mail for a prompt reply.  
Guarantee  
This product is guaranteed for a period of 12 months from the date of purchase.  
Should you experience difficulties with the product, please contact us for assistance. If  
the product is then found to be faulty you will be asked to return it directly to us with  
a copy of the purchase receipt.  
This guarantee shall not apply to a fault caused by an accident or a similar incident or  
damage, liquid ingress negligence, abnormal usage, not reasonably maintained or any  
other circumstances on the purchaser’s part. Furthermore, this guarantee shall not  
apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage  
fluctuations or faults on the telephone line. (As a matter of precaution, we recommend  
disconnecting the telephone during a thunderstorm).  
This guarantee does not affect your statutory rights.  
AUSTRALIA  
DORO Australia Pty Ltd  
PO Box 6760  
Baulkham Hills BC NSW 2153  
Australia  
NEW ZEALAND  
Atlas Gentech (NZ) Limited  
Private Bag 14927  
Panmure  
Auckland  
New Zealand  
Consumer Support  
Ph: (02) 8853 8444  
Fax: (02) 8853-8489  
Consumer Support  
Ph: 0900 500-25 (Toll Call)  
Fax: (09) 574-2722  
29  
English  
Other  
REN (RN for New Zealand)  
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish  
to connect more than 1 telephone to your telephone line. A standard telephone line  
has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with  
a REN of 1 (RN of 1) with no degradation to the product’s performance. Exceeding  
this limit may cause the volume of the ringer in any phone to decrease or not ring at  
all.  
Electro Magnetic Radiation (EMR)  
This telephone complies with applicable safety requirements for exposure to radio  
The mean power of this telephone is not greater than 7.9 mW.  
This is below the 20mW limit at which testing is required.  
Answering Machines  
Please note when set to answer after 2 rings this product may block CID information  
when used in conjunction with certain distinctive ring signals (FaxAbility).  
30  
English  
Version 1.3  

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